Charter Floors are added to Ring Groups and then a DID number is pointed at the group. These groups ring all phones ignoring Call Forwarding to allow for customers to call back in if needed. The default extension is set as the Site Lead phone in the group for Voice Mail etc.

  • Roy Floor 1 – DID 385-626-0619
    • Ring Group 2130
      • Main Extension is 2121 – Roy1 Site Lead
      • 2131 – Roy1 Coach 1
      • 2132 – Roy1 Coach 2
      • 2133 – Roy1 Coach 3
      • 2134 – Roy1 Coach 4
      • 2135 – Roy1 Coach 5
      • 2102 – Roy 1 Director Phone
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