New Direct Dial for Charter Floor Management

Charter Floors are added to Ring Groups and then a DID number is pointed at the group. These groups ring all phones ignoring Call Forwarding to allow for customers to call back in if needed. The default extension is set as the Site Lead phone in the group for Voice Mail etc. Roy Floor 1 […]

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Workplace User Request Process

Ops team, I want to make sure that everyone is aware of the current process for requesting additional Workplace accounts and also removal of current Workplace users.  Please Email the following information for Workplace Account Creation Requests. Employee First and Last Name :  (Bill Wiser) Employee Office Location :  (Roy Utah) Employee Focus Hire Date […]

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